Dr. Naota Hashimoto
Like many of you, I was drawn to chiropractic after an injury; I was initially in pre-dental until someone ran through a stop sign and hit me. I tried the traditional allopathic approach, which failed, and then someone suggested I go to a chiropractor.
I had been suffering for 6 months straight, even with regular PT sessions every week, but I wasn't getting better until I was adjusted, and then the lights went on.
Fast forward some years down the road, I graduated from SCUHS (formally LACC), and with some hard work and mentorship, I created a successful practice. I actually broke 60K per month by my 9th month in private practice when subleasing from another chiropractor. We added in medical, and at its peak, we were collecting around 3.6 million per year with just 2.5 providers.
I'm not saying this to brag, but I've figured out many things to create a successful practice and heavily rely on successful systems. I know this sounds cliche, but it's true, and if you can create repeatable processes in your office that can be executed by your team, your life will be a lot easier.
One of my frustrations years ago was the lack of automated processes related to practice management software. At the time, I consulted a fair number of doctors and found similar issues with other practices. Even after using other third-party plugins for key performance metrics, we were still exporting data and creating our own spreadsheets because it wasn't the perfect dashboard. There was still double data entry, and none of it was attached to the follow-up and follow-through process. Plus, the more moving parts, providers, and service centers, the more likely I found patients falling through the cracks, wasted time creating spreadsheets, and frustrated staff.
The software was designed from day 1 to provide a visual workflows for each user. It allows the clients to make decisions based on real data filtered down by various criteria to make an effective decision based on data rather than gut feelings.
We put so many processes in our TrackStat tool that our clients could boost their weekly production by 10 to 20 percent with about 15 minutes of effort per day.
The software has simplified my practice, and now I just check in once a week. This is most doctor's dream, and I've been able to do that with TrackStat.
Now we're sharing this with you, and others would really want automation in their office and not just an appointment reminder, email blast, reactivation, or 2-way texting.