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Patient Centered Care and the Neuroscience of Communications
This On Demand program is presented by the CalChiro Santa Clara Valley District.
In this program we dive deep into understanding how to get our patients to understand what it is we can do for them by using the neuroscience of communications. We dive deep into how differently the reptilian brain, neocortex, limbic system and amygdale function when it comes to getting our message across to our patients and better understanding them and their needs. The truth is, for many of us, our patients truly do not understand the value of our care and we do not understand what they truly want and why.
Once we learn the neuroscience of communications, we apply those principles to our:
- Doctor’s Consultation
- Examination
- Report of findings
- Re-reports
By learning this we can learn how to find out what our patients want, in relation to what we truly do for them so:
- We can offer real patient-centered care
- We give them the individualization of their care and care plans they deserve
- We can inspire the patient involvement that is needed for
- Our patients to get the health outcomes possible
Russell Rosen, DC, The Optimal Health Chiropractic System
A dynamic and passionate chiropractor, author, international coach, educator and speaker, Russ ran one of the most successful wellness practices in Maui Hawaii for 14 years. Dr. Rosen is best known for his “Patient Care” vs. “Patient Scare” Wellness Communication systems. He served as Lead Author and Director of Dr. Patrick Gentempo’s Creating Wellness Management System. Dr. Rosen is the proud recipient of CLA/CWA’s 2007 “Lifetime Achievement” award. Since 2001 Russ has helped hundreds of doctors thrive in a True Optimal-Health model and is CEO of The Optimal Health Chiropractic System and has been coaching Chiropractors to thrive in a care vs. scare true optimal health model since 2000.
www.TheOptimalHealthChiropracticSystem.com is an Online University format which walks you through the 5 systems you must implement if you want to Thrive in such a model! We also have group coaching and private coaching to meet all of your needs!
